FAQS

How long does counselling take?

Navigating this question can be challenging, as the answer hinges greatly on the nature and gravity of the issue at hand. Brief counselling proves effective for addressing specific, immediate concerns, whereas extended counselling is better suited for delving into longstanding, multifaceted issues. Seeking counselling sooner rather than later expedites the resolution process

Do you tell me what my teen has shared in a session?

I want to reassure you that I value your privacy. Our sessions are confidential, and I won’t disclose everything we discuss to your parents. I respect your confidentiality.

However if there are serious concerns about your teens safety or wellbeing, I may need to involve parents/guardians to ensure your teen get the support you need. We can discuss this further together in the initial session.

Do you do face to face sessions?

Waypoint is an online counselling service. Depending on location, I would be happy to meet face to face for an initial session. Proceeding from there sessions will be help online.

What age range does Waypoint help?

I provide counselling services tailored to teenagers aged 13-18 and young adults aged 19-25. Nonetheless, we welcome clients beyond these age brackets. Feel free to reach out through the "book now" feature, and we can delve deeper into your specific needs.

Where can I book our session?

Press the ‘book now’ on this page. You can also contact us at info@waypointcounselling.org.au or 0416 285 739.

Have more questions or you are ready to book your teen or young adult in for counselling?

Call: 0416 285 739